Zoomlion Comprehensive Service
Zoomlion offers comprehensive maintenance services, including acceptance inspections, periodic inspections, and on-demand service, providing full technical support at every stage of machine operation.

The slogan “Vision creates future”
“Vision creates the future” is not just a simple slogan, but an unwavering determination to exceed our customers’ expectations. Zoomlion has always been guided by this principle and strives to implement it in every activity for the benefit of our customers. Our approach to service is based on anticipating our customers’ needs and caring about their challenges and concerns.

Zoomlion Care
Zoomlion undertakes that, once you have selected our company and the ZOOMLION CARE program, which includes comprehensive “four-in-one” service, we are ready to deliver the solution first – anywhere, anytime.

Diversity

About us
Thanks to innovative solutions and advanced technologies, we provide top-quality equipment that meets the requirements of today’s market.
Zoomlion attaches great importance to providing the highest quality service at every stage of machine operation to ensure continuous and stable operation and maximum utilization of potential and productivity. In line with our motto, we offer comprehensive support through standard and additional services that are fully tailored to the needs of our customers. Standard services include acceptance inspections, pre-delivery inspections, delivery inspections, three periodic inspections, and on-call maintenance services covering the entire life cycle of the machine. In addition, we provide the development of a suitable project implementation plan if necessary, the assignment of a dedicated service engineer for long-term on-site support, comprehensive overhauls in our workshop, and the “Service Miles and Smiles” program, which guarantees support and satisfaction at every stage of cooperation. Zoomlion provides top-notch service solutions that meet the most demanding customer needs and support them in achieving success.
Zoomlion is committed to providing the highest level of technical support. Our technical representatives have specialized knowledge in the field of construction, so you can get answers to all your questions from local distributors, regional service centers, and our headquarters. Experienced service engineers from our partner distributors are available 24 hours a day, 7 days a week, 365 days a year to respond to service requests on site. Regional service engineers in your area are also ready to provide support when needed. Service experts from Zoomlion’s headquarters offer the most specialized solutions tailored to all your requirements and expectations. In this way, Zoomlion provides comprehensive technical support at every level.
Training is a key component of the ZOOMLION CARE program. To ensure that customers fully understand Zoomlion products and to provide machine operators with the necessary knowledge, we offer a wide range of training support. Participation in Zoomlion training courses allows you to acquire skills in the safe, efficient, and effective maintenance of machines, which translates into improved equipment productivity, extended service life, and maximized return on investment.
Our training courses can be organized at our headquarters, at one of our regional training centers, at local distributors, or even directly on the construction site. In addition, we offer customized training tailored to individual customer needs, covering various levels of proficiency and using a variety of teaching methods, such as classroom instruction, field practice, online training, and simulators. For more information about training, please contact your local Zoomlion distributor.
In addition to its significant achievements in the construction machinery industry, Zoomlion is actively involved in philanthropic activities, supporting disaster relief, education, rural revitalization, and assistance for children in homes. Our commitment to these initiatives has earned widespread public and media recognition.
Since August 2003, as part of the “Love Changes Destiny – One Million Yuan Education Donation” program, we have donated over $2 million to directly support 1,769 needy students starting their studies in China. In addition, we have awarded Zoomlion Self-Motivation Scholarships to 868 outstanding but needy students. In 2012, we donated $330,000 to support 686 students and awarded 80 ambitious and motivated young people. These actions are proof of our commitment to building a better future for the communities in which we operate.